You are welcome to change your order by adding more items to it but if you have ordered a large amount of hand dyed yarn and our dye studio has NOT commenced the dyeing process of your order, you are entitled to cancel and obtain a full refund.

If our dye studio has already commenced with the processing of your order, a cancellation fee of 15% of your order total will become applicable. This is applicable only to Nature’s Blend and Cotton Cloud yarns. Once an order has been despatched, your only recourse is to return the package unused and in it’s original state. The fees for the return delivery will be for your account.